Premarket tobacco application
Federal law requires that e-liquid companies submit a Premarket Tobacco Product Application (PMTA) to the U.S. Food and Drug Administration (FDA) in order to continue selling their products in the United States. These applications require that e-liquid companies demonstrate that products are “appropriate for the protection of public health.”
The application deadline for the PMTA was September 9, 2020. After that date, any tobacco vapor product on the market will need to have submitted an application or be removed from commerce.
We are pleased to announce Solace has submitted a robust PMTA application featuring many flavors in a variety of different strengths and sizes. This is a big step for what started as a small company, but it is paramount that vapor products meet these requirements as the industry continues to develop and grow.
Since our inception in 2015, Solace has been fully committed to providing the highest quality tobacco products. We have always chosen to invest in our ingredients, customer experience and processes. We thank you for being a trusted supporter of Solace and as always, we will protect that trust with the utmost care and diligence on our end.
We have submitted many flavors to the FDA in a wide variety of nicotine strengths and sizes. Many of these flavors are our most popular sellers from over the years.
We've created a flavor guide to help you navigate our product lineup. For each of our past flavors from Solace, Salty Man, and Solace Black, we have drawn recommendations to our current products that we think you'll love.
All flavors are available in the following nicotine strengths: 18, 36, and 48 milligrams, as well as in sub-ohm strengths: 3 and 6 milligrams.
Shipping & Orders
All of our products are shipped from our facility in Louisville, KY. Shipping in the United States usually takes between 1-5 business days depending on your location and method of shipping (First Class/Priority/Express).
We value our customers and want to ensure the best possible experience for everyone who shops on our website. If you did not receive your order or need assistance, please call us directly at 855-765-2238.
Unfortunately we are only able to ship domestically in the United States.
There are a few scenarios in which you won't be allowed to place an order.
First, you must be 21 years old to place an order online. Your age will be verified during your purchase.
Second, we are unable to ship to certain states in the US. Please click here to view the list of restricted states.
Additionally, we have limits on how often you can purchase from Solace each month. We are unable to allow anyone to purchase more than 15 bottles per month.
Because of this purchasing limit, we also require customers to either sign in or create an online account to make a purchase from solacevapor.com. You are unable to checkout as a guest.
Yes. We only allow customers to purchase up to 15 bottles per month. We cannot process orders that violate this limit. You will receive an error message if you try to make a purchase that goes beyond this limit and your cart will automatically be updated so that you fall back below the limit.
We require customers to create and be signed in to an online account to place orders at solacevapor.com. We require this to facilitate how many products we sell to each customer every month. We are unable to sell more than 15 products to a single customer each month.
Retail and wholesale
We offer both a direct online store, and retail shop placements so you can get our product wherever you are in the US. We proudly support every single retail shop that carries Solace in this country, but if you are in need of a particular flavor or strength, know that Solace Online is typically stocked with every flavor and strength we offer.
If you are interested in purchasing Solace for your retail location, please call 323-233-2477 or email email@example.com and one of our sales members will contact you directly.
Purchasing age policy
You must be 21 years old to purchase from solacevapor.com.
To make a purchase on solacevapor.com, visitors are asked to provide their name, date of birth, address, and the last four digits of their social security number during checkout. This information is verified by a third-party (Agechecker.net) and cross-referenced with publicly-available records to confirm the person is of legal age. If a user’s public records fail to match or they do not wish to provide their social security number, they must upload a valid government-issued I.D. for review by a member of the Agechecker.net compliance team. Manual government identification reviews generally take under 1 minute.